Terms and Conditions

1. Compliance with Laws and Regulations

You agree to comply with all applicable local, national, and international laws and regulations when using our services. This includes, but is not limited to:

• • Respecting intellectual property rights and copyright laws
• • Adhering to data protection and privacy regulations
• • Following all applicable educational and consumer protection laws
• • Refraining from any unlawful or fraudulent activities

2. Accurate Information and Representation

You are responsible for ensuring that all information you provide to us is accurate, current, and complete. You must:

• • Provide truthful personal and payment information during enrollment
• • Update your information promptly if it changes
• • Not impersonate any person or entity or misrepresent your affiliation with any person or entity
• • Not use false or misleading information when registering for our services

3. Conduct and Behavior Standards

When participating in our programs, you agree to:

• • Treat instructors, staff, and fellow students with respect and courtesy
• • Maintain a professional and appropriate demeanor during all interactions
• • Refrain from disruptive, offensive, or inappropriate behavior
• • Not engage in harassment, discrimination, or intimidation of any kind
• • Respect the learning environment and the rights of others to learn

4. Prohibited Activities

You expressly agree not to:

• • Use our services for any illegal or unauthorized purpose
• • Interfere with or disrupt the operation of our services or servers
• • Attempt to gain unauthorized access to any portion of our services or systems
• • Upload or transmit viruses, malware, or other malicious code
• • Collect or harvest personal information from other users without consent
• • Reproduce, duplicate, copy, sell, or exploit our services or materials for commercial purposes without our written permission
• • Use automated systems or software to extract data from our website

5. Content Guidelines

If you contribute content to our platform (such as in discussion forums or assignments), you agree that your content will not:

• • Violate any third-party rights, including intellectual property, privacy, or publicity rights
• • Contain hate speech, discriminatory language, or content that promotes violence
• • Include pornographic, obscene, or sexually explicit material
• • Promote illegal activities or contain defamatory or libelous statements
• • Contain spam, advertising, or promotional material without our permission

6. Indemnification Obligations

You agree to indemnify, defend, and hold harmless BellaLingua Academy, its owners, instructors, employees, agents, and affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms and Conditions, your use of our services, or your violation of any law or the rights of any third party.

1. Disclaimer of Warranties

To the fullest extent permitted by applicable law, we provide our services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, including but not limited to:

• • Warranties of merchantability or fitness for a particular purpose
• • Warranties that our services will be uninterrupted, timely, secure, or error-free
• • Warranties regarding the accuracy, reliability, or completeness of any content or information provided
• • Warranties that defects or errors will be corrected
• • Warranties regarding specific learning outcomes or language proficiency achievements

2. Educational Outcomes Disclaimer

While we strive to provide high-quality Italian language instruction, we cannot guarantee specific learning outcomes, proficiency levels, or time frames for achieving fluency. Language acquisition is a highly individual process that depends on numerous factors including personal effort, dedication, aptitude, and consistent practice outside of class. Your success in learning Italian depends primarily on your own commitment and engagement with the material.

3. Professional and Employment Disclaimer

Completion of our courses does not guarantee employment, professional advancement, or certification. We do not provide career placement services or make representations about employment opportunities that may result from completing our programs. Any career or professional benefits are solely dependent on external factors beyond our control.

4. Limitation of Liability

To the maximum extent permitted by law, BellaLingua Academy and its directors, officers, employees, instructors, agents, and affiliates shall not be liable for:

• • Any indirect, incidental, special, consequential, or punitive damages
• • Loss of profits, revenue, data, use, goodwill, or other intangible losses
• • Damages resulting from your access to, use of, or inability to access or use our services
• • Damages resulting from any conduct or content of any third party on our services
• • Any unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have paid to us in the twelve months preceding the claim.

5. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms and Conditions if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, public health emergencies, power failures, or internet service interruptions.

6. Third-Party Services and Links

Our services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services.

7. Consequential Damages Exclusion

Under no circumstances shall we be responsible for any damages that could have been avoided by you through reasonable diligence or that result from your failure to mitigate damages. You agree that you have adequate insurance coverage or financial resources to cover any potential losses you might incur from using our services.

1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of , without giving effect to any principles of conflicts of law. Your use of our services may also be subject to other local, state, national, or international laws.

2. Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms and Conditions or your use of our services shall be instituted exclusively in the courts located in Tokyo, Japan. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

3. Dispute Resolution Procedures

Before initiating any formal legal proceedings, you agree to:

• • Contact us in writing to describe the nature of your dispute and proposed resolution
• • Allow us a reasonable time period (at least 30 days) to investigate and respond to your concerns
• • Participate in good faith negotiations to attempt to resolve the dispute informally

Most disputes can be resolved through direct communication, and we are committed to working with you to find a fair and reasonable solution.

4. Waiver of Class Actions

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against BellaLingua Academy.

5. Severability

If any provision of these Terms and Conditions is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.

6. Waiver

No waiver by BellaLingua Academy of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

7. Assignment

You may not assign or transfer these Terms and Conditions or your rights and obligations under them, in whole or in part, without our prior written consent. We may assign these Terms and Conditions at any time without notice to you. Any attempted assignment in violation of this provision shall be null and void.

8. Survival

All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

9. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any other legal notices or agreements posted on our website, constitute the entire agreement between you and BellaLingua Academy regarding the use of our services. These terms supersede and replace any prior agreements, communications, or proposals, whether oral or written, between you and us.

10. Language

These Terms and Conditions are written in English. Any translation provided is for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.